Generate, organize, and manage leads with ease

Don't get bogged down by the sheer number of leads in your system. Use Zoho CRM to automate lead generation from multiple sources, like websites, chats, social media, and trade shows. With lead scoring, distribute lead them to the right reps and ensure you don't miss out on converting quality leads. 

Zia - The transformative AI engine from Zoho

Zia is an AI companion within Zoho CRM, and she's here to help you manage your CRM intelligently. Zia can fetch the information you want, take notes as you dictate, predict the outcome of sales activities, detect anomalies, automate mundane tasks, and more! Stay on top of every activity with the newest member of your team—talk to Zia today.  

Build your sales team's roadmap to success

Building a standardized sales process based on your most effective sales strategies provides your company with a consistent roadmap to success. From lead creation to deal closure and everything in between, Zoho CRM can capture your organization's sales process and make sure everyone in your team follows the right process, even when you're not looking.

Multiple channels, one platform for communication

Customers have more ways to interact with businesses than ever before. Zoho CRM allows you to connect with your customers through multiple channels, all while centralizing information that empowers your sales team to have contextual, meaningful conversations with your prospects.

Customize Zoho CRM to fit your business

A truly customizable solution that can be modified as needed to fit your business. Use custom fields, buttons, and layouts to capture various information from your prospects, create custom views, relate information, test customization before rolling out, and even localize the language and currency to fit your users.

In-depth CRM analytics to help you make smarter business decisions

From lead analytics to deal insights, activity stats, and email analytics, Zoho CRM's advanced analytics help you monitor every aspect of your sales cycle. Create customized dashboards with analytical widgets for sales, such as charts, target meters, KPIs, and funnels. Make data-driven decisions with customizable reports, and boost your sales success with actionable data intelligence.

Set records with a smart sales performance management (SPM) software

In the business world, there's no better motivation than numbers. Monitoring your sales activity is a crucial step in building a clear understanding of your company's current performance and its future potential. Simplify the process with the right kind of software. Enhance your sales pitch with powerful insights, meet changing industry trends and protect yourself against any adverse economic conditions with Zoho CRM.

Discover and orchestrate contextual customer journeys

CommandCenter is the ultimate solution to provide your customers with highly personalized brand experiences. Know where each customer is in their journey and ensure every interaction is meaningful to them.

The sales enablement tool every team needs

You can't just rely on your sales team's motivation to win deals. You have to empower them with the right sales tools. Spend less time trying to win each deal. Zoho CRM brings you all the necessary sales enablement tools to execute the job in the most efficient way possible. Selling will never be a struggle again!

Manage your business on the go with Zoho's mobile CRM features

When it comes to business, time is money. If your sales team can't respond quickly, you could be missing out on a deal or be left with an unhappy customer. With Zoho's mobile CRM apps, your sales team can keep in touch with their leads on the move, log and access important prospect information, keep track of their KPIs, and make data-driven decisions on the move.

We keep your data secure

Our state-of-the-art security systems controls access to your entire organization and secures your data at different levels. With features such as encryption, audit logs, IP restrictions, and two-factor authentication, protect your data and allow only authorized users access to it.

Build custom solutions to manage enterprise operations

Don't let IT and development challenges bog down your Business. Zoho CRM's developer platform offers the right mix of low-code and pro-code tools for you to automate work, integrate data across your enterprise stack, and create custom solutions for web and mobile.

Empower sales agents of all abilities to excel

With a wide range of accessibility controls, your sales operations and Zoho CRM can be made inclusive and allow sales agents of different abilities to engage customers confidently, close deals, and drive growth.

BASIC FEATURES

Zoho is a comprehensive suite of online productivity tools and SaaS applications designed to enhance business efficiency. It offers over 55 integrated applications covering various business needs, including CRM, finance, project management, and collaboration tools. Each application is designed to seamlessly integrate with others, providing a unified platform for businesses to manage their operations effectively.

WHAT'S NEW

Zoho continuously updates its applications to incorporate the latest technological advancements and user feedback. Recent enhancements include the integration of artificial intelligence to automate routine tasks, improved user interfaces for better accessibility, and expanded customization options to tailor the applications to specific business requirements.

SYSTEM REQUIREMENTS

Zoho's cloud-based applications are accessible via modern web browsers such as Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. For optimal performance, it is recommended to use the latest versions of these browsers. Additionally, Zoho offers mobile applications compatible with both iOS and Android devices, ensuring users can access their tools on-the-go.

USER INTERFACES LANGUAGES

English, Spanish, French, German, Italian, Dutch, Portuguese, Chinese, Japanese, Korean, Russian, Turkish, Arabic, and more.

BRAND

Zoho

TYPE

Business Software Suite

FOR OPERATING SYSTEM

Zoho's applications are web-based and can be accessed from any operating system with a compatible web browser, including Windows, macOS, Linux, iOS, and Android.

LICENSE CATEGORY

Subscription-based software

FORMAT

Web-Based Application 

MODEL

Zoho

COUNTRY OF USE

Available for use Worldwide

MANUFACTURER COUNTRY

India